Complaint Centre

I am sure many of us have encountered disappointment after disappointment with regards to companies, businesses, service providers for instance, my local internet service provider has been giving us ordinary users quite a fair bit of problem lately. What they may not realise is that most of us rely on the internet nowadays to earn a living. Some do it on a part-time basis but most are on this full-time. We have tried, time and time again consulting their customer service with our problems but either our complaints would fall on deaf ears or we were given the run-around asking us to check this and that, this and that.

MeasuredUp.com is a unique website set up dedicated in providing a platform for a complaint or a praise. You can be unhappy or happy about a service or a product and get to voice them by writing a review which can be done free and will only take a few minutes. Your review will however be subject to approval by the staff of MeasuredUp.com as profanities are not allowed. You will know when your review is approved when you receive an email telling you so.

Companies, businesses or sole proprietors who feel that they have been wronged by a negative review cannot request the relevant review to be taken off. What you can do though would be to direct your satisfied customers to explain the situation by writing a positive review. You can also post pictures up if you'd like.

While I find that this may promote better customer service, better customer satisfaction but in the long run is nothing more but another place for people to speak their mind which most companies already have in existence and they are called the customer service department. Most companies would not be deterred by the number of complaints for example because first of all, these are merely opinions of individuals, not verified. Secondly, companies who have been “wronged” are allowed to offer their chance to tell their part of the story through other customers. This again, are merely opinions and not verified. At the end of the day, it depends very much on the company itself and how important customers are to them.